Privacy Policy for Richter Heating & Cooling
Effective Date: December 11, 2024
Richter Heating & Cooling ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website richterheating.com or engage with our services. By using our website or services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect personal information to provide and improve our services. The types of information we collect include:
- Contact Information: Name, phone number, email address, and physical address.
- Service Details: Information related to your heating and cooling requirements.
- Website Usage Data: IP address, browser type, device information, and browsing activity.
2. How We Use Your Information
We use your personal information for the following purposes:
- To respond to your inquiries and provide requested services.
- To process service bookings and manage customer accounts.
- To improve website functionality and user experience.
- To send updates, promotional materials, or service reminders (with your consent).
3. How We Share Your Information
We do not sell or rent your personal information. We may share your data with:
- Service Providers: Third-party companies that assist with website hosting, data analysis, or email communication.
- Legal Compliance: If required by law, to comply with legal obligations or protect our rights.
- Business Transfers: In case of a merger, sale, or business reorganization, your data may be transferred.
4. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to improve your browsing experience. Cookies help us understand how visitors use our website and enhance site functionality.
- You can manage or disable cookies through your browser settings.
- Disabling cookies may impact your ability to access certain features of the site.
5. Data Security
We implement appropriate technical and organizational measures to safeguard your information. However, no method of transmission over the internet or electronic storage is 100% secure. We encourage you to take precautions when sharing sensitive information online.
6. Your Privacy Rights
Depending on your location, you may have rights under applicable privacy laws, including:
- Accessing, updating, or deleting your personal data.
- Opting out of receiving promotional emails.
- Requesting a copy of the personal information we hold about you.
To exercise your rights, please contact us at kenrichter@centurytel.net or (715) 557-0583.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We recommend reviewing their privacy policies before providing any personal information.
8. Children's Privacy
Our website and services are not intended for children under 13 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will delete it promptly.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. Any updates will be posted on this page with the effective date. We encourage you to review this page regularly.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Richter Heating & Cooling
2171 220th Street,
St Croix Falls, WI 54024
Email: kenrichter@centurytel.net
Phone: (715) 557-0583
Thank you for trusting Richter Heating & Cooling. We are committed to protecting your privacy.